10 Rules for Highly Effective BPM: A Manifesto for the New Economic Reality

In October 2008, Apple CFO Peter Oppenheim commented that “visibility is low and forecasting is challenging,” which seemed to be a polite way of saying “We have absolutely no idea what will happen tomorrow.”

In June 2010, UPS CFO Kurt Kuehn reported that “normally we are very obsessive about building good and accurate plans, but as the recession dragged on we realized that trying to build a forecast was almost a waste of time.”

New Conditions Call for New Approaches to Forecasting and Planning

It has been more than three years since the global economic crisis battered investors, consumers and businesses alike. While there are signs of stabilization, the environment continues to be full of surprises, as witnessed by the recent battles over the U.S. debt ceiling. The situation in Europe offers little relief, with a series of sovereign debt concerns casting doubt on the fate of the Euro and the ongoing solvency of the European Union’s weaker participants. With slow growth and high levels of employment in the United States, the outlook is for more uncertainty.

Who are the animals of analytics-based enterprise performance management?

Ever notice how the personalities and dispositions of animals often resemble humans? An organization’s pursuit of adopting analytics-based enterprise performance management involves personalities of all types. How are they like the creatures that populate our planet? A blog is recommended to be less than 500 words, but I violate that suggestion for those readers who want some fun ! Here is a zoology of analogous types of employees that you might recognize.

Risk Management’s Missing Dimension(s)

When practitioners, consultants and academics discuss leading organizational risk management practices, they hone in on people, processes and supporting technology. As major risk management failures in recent years have illustrated, mastering these three dimensions is necessary but not sufficient.

Effective enterprise risk management (ERM) — or any discreet risk management process — hinges on other dimensions as well, including organizational culture, behavior, ethics and change management … all the squishy, human stuff that defies convenient categorization in COSO cubes and other traditional risk management frameworks.

Why Enterprise Risk Management is a Good Business Sense for a Software Company?

Risk management is associated with assessing and quantifying business risks, then taking measures to control or reduce them. As software technologies continue to grow in terms of power and complexity we are witnessing the rapid expansion of software into virtually every walk of our business and personal life. Poor software project management can lead to missing deadline, overrun of cost and can also be major cause of ultimate cause of customer dissatisfaction. The following techniques may be considered to assess and address the complete risk management process at your company.

The Emergence of Business Analysts as Leaders

At a recent conference of the Association for Operations Management (APICS), where I was a presenter, I attended a provocative talk by Alan G. Dunn, president and founder of GDI Consulting and Training Company. He questioned if leaders are born or can be grown. It is the classic “nature versus nurture” debate. It got me to thinking about whether analysts can be more than a support to others. Can they be leaders? I share some of Alan’s thoughts.