Who would have thought that the 14th century Florentine House of Medici could hold the key to aligning the benefits of outsourcing and shared services with Small to Medium Sized Business or Enterprise (SMB/SME)? Let’s start with a brief look at a concept called the Medici Effect.Details
Why did I pick on this post? Because it illustrates in a small way what I often see in organizations: some data is collected, some analysis is done, and conclusions are blithely drawn that simply can’t be inferred from the data. In many ways it’s worse than just guessing, because the participants may set off in the wrong direction with excessive confidenceDetails
The Financial Accounting Standards Board (FASB) and the International Accounting Standards Board (IASB) have issued their long-awaited converged standard on revenue recognition. The rule governs how and when revenuesDetails
Have you ever worked for an organization where you doubted the leadership capability of your CEO, managing director, division president, or agency head?Details
In anticipation of her upcoming conference presentation, “It’s Not a Black Box! Explaining Predictive Models to the Masses”, at Predictive Analytics World San Francisco, March 29-April 2, 2015, we asked Sarah Holder, Senior Market Research Analyst at Duke Energy a few questions about her work in predictive analytics. Q: In your work with predictive analytics, what…Details
Think about the most memorable thing you have done this week and what made it so.
It doesn’t take you long to remember that moment, does it?Details
Maps are great, aren’t they? There are maps on your phone to keep you from getting lost or stuck in traffic, historical maps that look beautiful framed as artwork, and even guidebook maps that show exotic place to visit. Unfortunately, the map your company needs most is one you might not have: a customer experience map.Details