Who would have thought that the 14th century Florentine House of Medici could hold the key to aligning the benefits of outsourcing and shared services with Small to Medium Sized Business or Enterprise (SMB/SME)? Let’s start with a brief look at a concept called the Medici Effect.
…There has never been a better time to align the benefits of shared services and outsourcing to empower and accelerate growth for SMBs.
For those even the least bit superstitious, Friday the 13th can be a bit spooky…
There are three key principlesin turning mediocre customer experiences into
Getting Started with Supply Chain Segmentation
“All unsuccessful segmented supply chains are alike; each successful supply chain is successful in its own way.”
Your BPM project must justify its price either by cutting costs or increasing revenue. This is about your return on investment (ROI). If the ROI isn’t there…
Risk Management & Process Management
I can’t imagine any company that doesn’t assess their risks. I am sure that there are thousands of ways companies assess risk. However, if companies are not in medical manufacturing they likely won’t have a documented procedure for managing risk.
Rainer Ribback recently posted 5 reasons that BPM projects fail….
For years, the focus of business process management was to manage a collection of related, structured activities or tasks that produce a specific service or product. The focus was all internal.
Analogies, Mind-Mapping and New Product Forecasting
There are two ways you can react to a “Hey – that was my idea” situation. The first would be to throw a pity party and lament about how unfair life is – if only the car hadn’t broken down and I didn’t have grass to mow and laundry to do I could have filed a patent and been a millionaire by now. The other is to recognize