Social BPM: The Watercooler Just Got Cooler
I never quite got social BPM. “It’s like facebook but for corporations” the BPMS marketing departments screamed! “It will change the way we do business” they cried!
The success of social media is primarily that it’s fun and easy. We get a laugh out of sharing our catbearding photos (well I do…) and having innane conversations with people on the other side of the world that we haven’t seen for years. It’s an escape from the day-to-day humrum. So what is social BPM given that it’s focus IS the day-to-day humrum?