Analysis of Business Processes

For the sake of this discussion, I will lump a Business Process Management [BPM] project into 4 categories – Analysis, Design, Construction and Implementation.

It has been my experience that the analysis and design categories usually take up about 75% of the project time. When expressing this opinion, most people will agree

Intuition of Things – The future of BPM in the Digital Economy

In the digital future, enabling the customer is not a choice rather a survival imperative. The ability to steer the decision making by offering non-obtrusive and peer recommended options are the best suited modes of operation. Customers are more likely to prefer organizations (and driving routes) where they believe they are in charge and are not being manipulated. Organizations are better off letting the customers decide the best process to follow since that is exactly what brings in customer centricity.

Leadership Starts With One

Great leaders have inspired millions of people throughout history. Likewise, today’s greatbusiness leaders at all levels motivate employees to transform their enterprises and help them reach new heights of accomplishment. They instill confidence that enables their followers to achieve what others might consider impossible.

Analytics – Easy as One, Two, Tree

Insights from decision trees and other basic analytic techniques show that you don’t always need complex analytics to solve business problems and add value. This was the message from Dr. James (Jim) Foster, Director of Research and Process Development, Archer Daniels Midland (ADM), at last month’s inaugural IE Group ‘Manufacturing Analytics Summit’ in Chicago, which I had the great privilege to chair for both days.

Good Habits for Healthy QuickBooks

Using a QuickBooks desktop product is pretty simple – you install it and then you run it.  For many users, it’s just that easy and uncomplicated because they don’t need 3rd party integrated software, they don’t sync their files to other computers or services or try to share their QuickBooks data, and they remember to exit…

Product Tips: Tracking the Evolution of a Budget from Start to Finish

The budget cycle is often like the old game ‘telephone’ - you start at one point, but what comes out the other end is completely different. In the budgeting version of this you are asked at the beginning of the budget process to submit the budget for your center or department, only to see a completely different number at the end of the cycle.

College Admissions: Metrics Run Amok

[To EPM Channel readers: I posted this item on my website, www.painting-with-numbers.com, about five years ago. My, but time does fly by, but I find it just as true now as I found it back then. As you read this, ponder the impact on all the stakeholders involved – students & their parents, the colleges,…

Data Democracy vs. Data Anarchy: Governed Data Discovery

Successful business intelligence has always been about negotiating the right tradeoffs between the needs of individual business people and the needs of the organization as a whole. In 2001, Bernard Liautaud, founder of self-service BI pioneer BusinessObjects  wrote a book called eBusiness Intelligence: Turning Information Into Knowledge Into Profit that discussed these tradeoffs. He drew the analogy with systems…

In The Beginning Was Analytics

In the buzz around Big Data,it’s worth remembering that analytics is as old as business computing itself. In 1953, LEO (short for Lyons Electronic Office) was the first computer in the world used to manage a business – and for the first ever analytics applications.