How to Diagnose What’s Wrong With Your Business

Over the years, I have met a lot of entrepreneurs who have been frustrated by low profits, lack of growth, or the stress of the never-ending demands. Many struggle with all three. While every business is different, there are common denominators. In fact, I believe there are 10. The tricky part is that failing to have a handle on just one of these areas can result in mediocre performance, a stressful existence, or ultimate and intimate failure. That is one reason the failure rate for small businesses is so high (here aresome others).

10 Reasons You’re Not Reaching Your Goals; Or, What I Learned From Writing A Really Crappy Novel

I hit a big goal of mine – finally – just before 2011 ended. I finished writing the novel I began five or so years ago. When I say finished, however, what I mean is that the very first, very rough draft is complete, ringing in at just under 80,000 words.

Know how that novel got written? One single, small word at a time, with lots of mistakes along the way. I learned what not to do, and through that, I learned what works.

Why Flexible Hours Inspire Performance

“What time do you want me to start work?” That’s the question a new hire recently asked me. She looked a little startled by my reply.

“I don’t care.”

But it was the truth. I didn’t care—and I never have—what hours are kept by the people who work for me. You could say I’m the opposite of a control freak, in the sense that I have always resisted rules, for myself and for others. Why? Because once you have rules, you have to enforce them—and there’s no more tedious task in life.

Does Culture Eat Strategy for Lunch?

In Culture Eats Strategy for Lunch, Shawn Parr at Fast Company makes an extremely seductive argument. Though he doesn’t mention it, this type of analysis goes back to Alfred Thayer Mahan’s The Influence of Sea Power Upon History. Except that Mahan does not fall into this trap of concluding that culture matters more than strategy.

I don’t mean to pick on Parr’s article in particular, but it is representative of a lot of very well-intentioned, feel-good writing about strategy that seems to be appearing these days. Parr’s is one of the more solid ones. Here’s an excerpt.

10 Rules for Highly Effective BPM: A Manifesto for the New Economic Reality

In October 2008, Apple CFO Peter Oppenheim commented that “visibility is low and forecasting is challenging,” which seemed to be a polite way of saying “We have absolutely no idea what will happen tomorrow.”

In June 2010, UPS CFO Kurt Kuehn reported that “normally we are very obsessive about building good and accurate plans, but as the recession dragged on we realized that trying to build a forecast was almost a waste of time.”