Looking Forward: Identifying Leading KPIs for Finance
In today’s fast-changing business environment, having both “lagging” and “leading” KPIs is important.
An E-mail to a CEO About Poor Performance
If you wrote the draft e-mail below, would you be bold enough to hit “Send”?
What Drives Your Retail Customer?
Iit is not enough to know the key drivers; you should also find out the factors within those drivers that are key.
A “Dear CEO” Advice Column You May Want to Read
Self-help books and newspaper advice columns, such as the famous Ann Landers column, are prevalent for issues involving relationships, money, or etiquette. What if there were an advice column for CEOs?
An Interview with a CEO You Might Want to Work For
Have you ever worked for an organization where you doubted the leadership capability of your CEO, managing director, division president, or agency head?
Why Smart CFOs Pay Attention to “Non-Financials”
Accounting does not show how value is created….
Caution: When KPIs Turn To Poison
Just imagine you put some KPIs in place and instead of measuring and improving performance, they lead to the opposite: A mindless chasing of numbers, resulting in reduced performance.
When Finance Runs the Factory
Finance can be far more dangerous than poor quality because scrap, rework and customer returns all make themselves known very quickly. Financial performance metrics that drive dysfunctional operational behavior are, on the other hand, the elephant on the shop floor that simply does not go away.
Fear of Performance (or…Lions and Tigers and Bears, Oh My)
In the Wizard of Oz, Dorothy expresses her fear of lions and tigers and bears. Some of us who head to work each morning have a fear of performance-management-buzzword animals like BSC - Balanced Scorecard, KPIs - Key Performance Indicators, and OKRs - Objectives and Key Results.
Close the Strategy Execution Gap
What are the key questions that an executive team should consider if they want to assess how they might manage the business strategy and their organization’s execution capability gaps.