Customer Relations by Walking Around
Perhaps nowhere is the saying “time is money” more true than in the construction industry. There is no better indicator of project cost and budget over/underrun
Perhaps nowhere is the saying “time is money” more true than in the construction industry. There is no better indicator of project cost and budget over/underrun
Consider the importance and magnitude of most business process reengineering projects. The time, the money, the systems, the consultants – usually driven by some compelling external or internal concern – an acquisition, a new product line, competition and a topsy-turvy market, the need to innovate or improve quality, to change the corporate culture, to simplify, to cut costs drastically. To transform the business.
It is of course a cliché to talk about change and the increasing pace of change and how this or that role or function is changing, but the combination of globalization and the internet has in fact dramatically affected the pace of change in the consumer market over the past decade. It’s no cliché to point out that replenishment-only-based supply chain strategies are a thing of the past.
For the B2C business of the future, catering broadly to the middle class consumer, there will be nowhere to hide. Such a business will have to compete on all three Value Disciplines simultaneously: Customer intimacy, Low-cost producer, and Innovation. Or, perhaps not so much the single “business”, but the entire supply chain / value chain…
By Timo Elliott, from: http://timoelliott.com/blog/2014/01/internet-of-things-cartoon.html
Constructing or selecting a team is not the same as team building. The latter focuses on team cohesion and cooperation, whereas the former, by definition, precedes this exercise in camaraderie.
An effective team requires a balance of skills and team member styles. The problem with most departmental teams, and even executive teams, is that certain team member styles tend to be over-represented in particular functions. You end up with nearly everyone in the team exhibiting one particular style and therefore competing with each other for that one team member role, while other styles and roles go begging.
A model I was introduced to many years ago delineates eight distinct team member styles:
The information technology industry has seen a lot of disruption in recent years, with complexity and risk in systems rising as users demand more functional mobile capability and software developers struggle to protect and preserve their assets (users included). Skyline (by Uni-Data) is jumping right into the middle of it with Numecent, delivering solutions for software developers and cloud providers alike, and answering the question of whether it’s cloud or desktop. The answer is “yes”.
You’ve likely played an organized sport at some time in your life - How many different ways were there to keep score? How many different ways were there to determine the winner? Just one – right? It was goals, or runs, or points, or something, but never goals and/or assists, or some weird combination of runs, hits, errors, average, ERA, RBI’s and on-base percentage.
Now, ask the same question about your business – how many ways do you have of keeping score, of determining if you’ve “won” (i.e. met your key strategic objective)?