The ROI of Follow-Up
Making time to review earlier proposals and decisions is hard… very hard. But it’s still one of the best time investments a leader can make.
When operating budgets are squeezed, we usually cut the training budget first. It’s an easy target because there is little visible, immediate impact. When time is squeezed, we usually cut follow-up reviews. Follow-up is an easy target because we tell ourselves we’ll get back to those reviews… when there’s time. So, when will that be? And how much might delay cost?