Loading Planes Faster.
Getting people on and off planes is a fascinating topic. Most people have a very visceral response to it if only because it is a business process that we are routinely exposed that often does not run well. Why it doesn’t run well can be blamed on the airline (since there is not the same degree of process standardization in boarding that one sees at, say, a supermarket checkout) or our fellow travelers (since those idiots so often don’t follow instructions). There have been some recent innovations such as boarding passengers in a random fashion or allowing those who do not need an overhead bin to board first. NowWired reports that other process changes are coming (Airlines Still Trying to Make Passenger Boarding Less Annoying, Aug 28).