By Nick Ezzo, from: http://www.hostanalytics.com/infographics/leaving-behind-on-premise-solutions
Latin America is an emerging market for BPO & Shared Services; as a result, we expect the Order-to-Cash process to come under greater scrutiny in the immediate future.
Who would have thought that the 14th century Florentine House of Medici could hold the key to aligning the benefits of outsourcing and shared services with Small to Medium Sized Business or Enterprise (SMB/SME)? Let’s start with a brief look at a concept called the Medici Effect.
Every year that passes leaves some reminder of the time – some person or occurrence which touches us and creates a lasting memory. …
Information technology trends follow similar patterns, and what was once in high fashion may now be considered
By now you’ve heard of SaaS (software-as-a-service) and PaaS (platform-as-a-service), but how about CaaS – Crime-as-a-Service?
Forests are a great renewable resource. You may cut them down, but you can replant and grow new ones to cut down again later. I suppose it’s sort of like that for software vendors who provide small business solutions. While many small businesses fail and close every year, lots and lots of them start up…
There is quite a bit of chatter on the web and among IT resellers about how opportunities to serve business customers are diminishing, yet business adoption of cloud computing, managed services, and mobile technologies is growing tremendously. It seems that use of technology is increasing, but the opportunity for “traditional” IT resellers and channel partners to make money by selling IT-related products and services is diminishing. This is not new, and is simply a finer form of the problem that has been revealing itself for years. In order to provide value, suppliers must provide businesses with solutions to business problems rather than just trying to sell them products and services with a hefty profit margin.
With so many cloud-type acronyms cloud computing terms floating around the Internet, it can be quite a challenge to understand what’s actually going on.
SaaS? PaaS? IaaS? What do these actually mean? Can anything be “aaS”? Is this just a bunch of meaningless alphabet soup?
The question begs to be asked “how did we get here?” (with “here” being the current state of information technology and the accounting industry). There is confusion in the market; there is still significant debate as to the underlying value of Internet technologies and online application services, and the “managed enterprise approach” has yet to return the benefit and cost-efficiency that is expected.
The accounting industry is experiencing continued change, and understanding the progression of events and technology developments can provide significant insight into where the industry is today and where it will likely be tomorrow. Most professional accounting firms recognize the need to implement technology and solutions that will help the firm and its clients compete in today’s market. Understanding the options available and imperatives that drive the need is key to making the right choices
The emergence of the Software as a Service (SaaS) model has necessitated new relationships between the service provider and the consumer with respect to service availability, service performance and response times. The Service Level Agreement (SLA) has evolved to become a useful tool which governs both service expectations and the consequences of failure to meet
these agreed upon metrics.