Gary Cokins’ Performance Management Mini-Book (Chapters 2 and 35)

There is confusion in the marketplace about the term performance management. Just Google the term and you will see what I mean.

The confusion begins with which phrase we should use to refer to performance management. This confusion in part is due to semantics and language. We often see in the media the acronyms BPM for business performance management, CPM for corporate performance management, and EPM for enterprise performance management. But just as the words merci, gracias, danke scho¨n, and thank you all mean the same thing, so do these acronyms. Fortunately, information technology (IT) research firms like IDC and Gartner are accepting the short version, and simply calling it performance management.


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