One million US B2B salespeople will lose their jobs to self-service eCommerce by 2020, Forrester forecasts. B2B buyers now favor do-it-yourself online options for researching and buying products and services, and they are demanding that B2B sellers fully enable those digital paths to purchase.
Read more: http://www.information-management.com/blogs/B2B-Self-Service-Sales-Cloud-Forrester-10026803-1.html?utm_campaign=daily-apr%2018%202015&utm_medium=email&utm_source=newsletter&ET=informationmgmt%3Ae4212751%3A2047253a%3A&st=email
By Andy Hoar, from: http://www.information-management.com/blogs/B2B-Self-Service-Sales-Cloud-Forrester-10026803-1.html?utm_campaign=daily-apr%2018%202015&utm_medium=email&utm_source=newsletter&ET=informationmgmt%3Ae4212751%3A2047253a%3A&st=email