Management Productivity
One thing I do know is that like everything else, management has gotten more complex. First there’s the product technology, and then there’s the infrastructure technology. What we make has gotten more complex (computer controlled, fuel-injected engines, anyone, or microwave ovens?) and the information technology we use to keep track of our operations has gotten more complex as well. And now with more remote and telecommuting employees, basic supervision hasn’t gotten any easier either.