How to Harness the Power of Process Innovation
All employees need to feel that it is part of their job to constantly come up with new ways of doing things to make them better so that process innovation becomes just a way of doing business.
So how can you achieve this? Innovation must become a core part of your leadership agenda. Training employees on how to innovate processes becomes the vehicle through which you can spread the methods and ways of thinking. Then the corporate culture must continue to reinforce the message. On a practical level, maybe this means starting each day with a discussion of what we could do better.